Supreme Education is committed to excellence and pursues a long-term strategy in order to consistently deliver sustainable service improvements
- client steering groups
- LA collaborations
- satisfaction surveys
- innovation workshops
- supplier reviews
As a proud holder of the DfE Quality Mark since 2006 and subsequent 100% re-audit in 2008 and 2011, Supreme Education has set the standard (and have been commended by the Quality Mark team in consistently raising standards) within the provision of school educators. Within all LA partnerships, we have jointly developed recruitment and service procedures that exceed the DfE standard guidelines.
Account Management
Supreme Education would establish a client dedicated account management team, preferably based onsite within the Local Authority offices. The team acts as the client’s central point of contact, managing the flow of information and dealing with all vacancies, queries and requests. Over the life of the contract, the team will become experts on the culture, processes and requirements of the client.
Resourcing Quality Candidates
Supreme Education is uniquely placed to deliver quality candidates, with the right skill sets in unprecedented timescales due to the SAS technology. The SAS system runs in real time and matches immediately available candidates (with the right skill set), for all short notice assignments. The in-house team manages these placements and pro-actively works to fill and prioritise urgent assignments. Schools have access to the system 24/7, typically creating vacancies at 7:00am. Supreme can ensure suitable candidates are prepared and ready to work before 9am. Provision is also made to provide temporary workers on a half day AM or PM basis. We recruit local candidates and ensure travel is kept to a minimum, where possible. All other assignments with further notice are attempted to be filled within one hour, unless the client prefers to interview candidates in advance of making an appointment.
Supreme Education fully understands that even though we have a best in class, fully automated, pool management system it is only as effective as the quality of the pool that reside within it.
Supreme Candidate Attraction Plan Overview
Supreme Education has over 5 years' experience in supplying all types of temporary workers to Educational Establishments on behalf of LAs. We work with our clients to analyse their need for and use of temporary workers within their education setting and ensure that we have the capacity to meet their needs. We also have the flexibility to expand the types of worker we provide.
Increasing Temporary Worker Availability and Working with the Supply Chain
If Supreme Education manages an LA client with an existing pool then, on average, we are confident through our implementation process and consequent data migration into SAS that we can increase the existing database utilisation by 50%. This is backed up by an average fill rate through our existing LA contracts of over 99%. We do however appreciate some LAs will require Supreme to top up the pool and use supplier chain partners which will alter our historic fulfilment channels.
Supreme Education ensures the highest quality provision of temporary workers is placed within schools through:
Stringent vetting
Supreme Education has a stringent vetting process for all temporary workers in education and works with the LA to agree interview questions and appropriate testing to ensure temporary workers are of the quality needed by the client.
Supreme Education Staff Education Specialists
All Supreme Education staff is trained in interview techniques and has extensive education knowledge to question temporary workers about their motivation and ability to work with children and young people. Each member of staff has a training passport which needs to be signed off by a member of the Supreme Education Management team.
Consistent and Transparent Education Recruitment Process
Supreme Education are constantly recruiting and attracting new staff, working with the LA and schools to ensure a diverse and wide ranging pool of temporary workers from the local community and working with the local job centre, community groups, churches and local press to engage with the community and recruit suitable temporary work.